Our Cleaners

Our staff are the backbone of our business and represent our company as well as our clients on a daily basis. A willingness to commit themselves to consistently high quality in their work performance is an essential characteristic of each team member. Our cleaners are treated as part of the family, which is why our staff attrition rate on staff is extremely low. We believe that the best cleaners are those who see it as their chosen career, not just as a fill-in job.

To ensure you get the best result, our training procedures start from before we commence a new contract, with site familiarisation and basic induction. Once on-site cleaners are inducted into each site, we ensure they understand not only the scope of work, but also fire exits and evacuation procedures, etc.

As an equal opportunity employer, CleanNet Facility Services chooses employees on the basis of the appropriateness of their knowledge, skills and the ability to manage the tasks and equipment effectively.

Our Clients

CleanNet Facility Services enjoys the privilege of a strong and diverse client base whose prime focus is a high quality outcome.

We service clients from a broad range of industries. Some examples include public and private schools, medical centres and hospitals, retail outlets and shopping centres, commercial offices, 5 star hotels and construction sites of all dimensions.

We believe it is our in-depth understanding of our clients' needs and strict adherence to our standards of service, quality and ethical behaviour that make the difference and keep us at the forefront of the industry.

Specialist knowledge and experience across our core business of commercial cleaning enables CleanNet Facility Services to provide best possible solutions for each of our clients' unique requirements. From general cleaning through to carpet and upholstery maintenance systems, we ensure the right agents, techniques and equipment are used.

Our respect for commercial confidentiality means CleanNet Facility Services have not published a detailed client list. However, we will be pleased to provide a list of referees to assist potential clients to assess our suitability for using our services.

Quality Cleaning Process

When you have a need for cleaning, you want someone who has the experience and the knowledge to complete the business of cleaning efficiently and effectively every time. At CleanNet Facility Services, we have developed and implemented our 3 Step Integrated Cleaning Management process to ensure your total satisfaction.The 3 steps are:

Cleaning Checklist

All staff on every job carry and use a 'Comprehensive Cleaning Checklist' specific to that job. The checklist is developed by CleanNet management to communicate the client's needs and expectations to the on-duty cleaner clearly and without ambiguity. Through this checklist we provide the link between the client and the on-duty cleaner. While every checklist is developed individually. The checklist ensures that all tasks are professionally executed and provides a method to record on which day each area was cleaned. Below is sample of one of our cleaning checklists. This list is general and we will customise your cleaning schedule to your specific requirements.

Quality Assurance Inspection Report

The Daily Cleaning Checklist is, of course, only as good as it's implementation and we recognise that not every person is perfect for every minute. And it's with this in mind that CleanNet management implement the second part of our 3 part process.The Quality Assurance Inspection Report is used by management to review the quality of the on-duty cleaner's work, rating each individual element of work from one of four fundamental measures:

Depending on the quality of the work completed in each area we may, if necessary, issue a Corrective Action Report. Below is sample of one of our quality assurance reports. This report is general and we will customise your inspection report to suit your specific requirements.

Corrective Action Report

The Corrective Action report provides the process for review and feedback from CleanNet management to the on-duty cleaner. If there is any area of the cleaning process that is not up to the CleanNet standard then a Corrective Action Report is provided to the cleaner with clear written instructions for correction, instruction for prevention of any future issues and also clear information regarding the implications of failure to correct these issues. Below is sample of one of our Corrective Action reports. This report is general and we will customise your report to suit your specific requirements.